Allgemeine Geschäftsbedingungen - Dr. Klaus-Peter Pfeiffer

General terms and conditions with customer information

(The following terms also include information about your legal Rights in accordance with the regulations on distance contracts, and electronic Commerce.)

1. Scope
2. Offers and service descriptions
3. The order process and conclusion of contract
4. Prices and shipping costs
5. Delivery, Availability Of Goods
6. Payment methods
7. Retention of title
8. Defects warranty and guarantee
9. Liability
10. Storage of the contract text
11. Privacy
12. Place Of Jurisdiction, Applicable Law, Contract Language

1. Scope
1.1. For the business relationship between Dr. Klaus-Peter Pfeiffer, Kringsweg 24, 50931 Köln (hereinafter referred to as "seller"), and the Customer (hereinafter the "customer") are subject to the following terms and conditions at the time the order is placed.
1.2. You can contact our customer service for questions, complaints and complaints on weekdays from 9:00 to 18:00 PM under the telephone number 0221/4248293, as well as by E-Mail kontakt@dr-pfeiffer.de.
1.3. A consumer pursuant to these GTC is any natural Person who concludes a legal transaction for a purpose that can neither to a mainly commercial nor a self-employed professional activity (§ 13 BGB).
1.4. Deviating conditions of the customer are not recognized, unless the seller expressly agrees to their validity.

2. Offers and service descriptions
2.1. The presentation of the products in the Online Shop is no legally binding offer, but an invitation to submit a purchase order. Performance descriptions in catalogues and on the Websites of the seller do not have the character of a representation or warranty.
2.2. All offers are valid "while stocks last", if not in the products stated otherwise. In addition, errors excepted.

3. The order process and conclusion of contract
3.1. The customer can select from the range of seller's products, without obligation and on the button [add to cart] in a so-called shopping cart. Then, the customer can move within the shopping cart by clicking the button [proceed to checkout] to complete the ordering process.
3.2. Click [Buy] the customer with a binding request to purchase the Goods in the shopping cart. Before Submitting the order, the customer can change the data at any time. Required fields are marked with an asterisk ( * ).
3.3. The seller then sends the customer an automatic confirmation of receipt by E-Mail in which the customer's order is listed again and which the customer can print out using the "Print" function (order confirmation). The automatic confirmation of receipt merely documents that the customer's order has been received from the seller, and does not constitute acceptance of the request. The purchase contract is only concluded when the seller ships the ordered product within 2 days to the customer, transferred, or shipment to the customer within 2 days, with a second E-Mail, the Express order confirmation or by sending the invoice has confirmed.
3.4. The seller should provide for a Prepayment, the contract is concluded with the provision of the Bank data and payment is prompt. If the payment is not received when due, even after a second request to a time of 10 calendar days after the date of the order confirmation by the seller, the seller cancels the contract, with the result that the order is void and the seller the obligation to deliver. The order is then done for the buyer and seller without further consequences. A reservation of the article in advance payments is, therefore, a maximum of 10 calendar days.

4. Prices and shipping costs
4.1. All the prices specified on the Website of the seller, be understood as including statutory sales tax.
4.2. In addition to the prices specified by the seller calculated for the shipping costs. The shipping costs will be communicated to the buyer on a separate information page and in the framework of the order process significantly.

5. Delivery, Availability Of Goods
5.1. If payment in advance is agreed, the delivery of the receipt of the invoice amount.
5.2. Not all products are in stock, the seller is entitled to make partial deliveries at its own expense, to the extent that this is reasonable for the customer.
5.3. The delivery of the goods through the fault of the buyer should fail after three attempts at Delivery, the seller can withdraw from the contract. If necessary. payments will be refunded to the customer immediately.
5.4. If the ordered product is not available because the seller is not supplied with this product from its suppliers without fault, the seller can withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, the delivery of a comparable product. If no comparable product is available or the customer does not wish to delivery of a comparable product, the seller shall refund to the customer any payments already made immediately.
5.5. Customers will be informed of delivery times and delivery restrictions (e.g. restrictions on deliveries to certain countries) on a separate information page or within the respective product description.

6. Payment methods
6.1. The client can choose the frame prior to the completion of the ordering process from the available payment methods. Customers will be informed of the available means of payment on a separate information page.
6.2. Payment by invoice is possible, payment must be made within 30 days of receipt of the goods and the invoice. For all other payment methods, the payment must be made in advance without deduction.
6.3. A third-party provider commissioned with the payment processing, such as Paypal. the General terms and conditions apply.
6.4. The due date of the payment is determined by the calendar, the customer will be due to Failure to observe the deadline is in default. In this case, the customer has to pay the statutory default interest.
6.5. The customer's obligation to pay default interest does not exclude the assertion of further damages caused by the seller.
6.6. Right to set-off to the customer only if his counterclaims have been legally established or acknowledged by the seller. The customer may only exercise a right of retention only if the claims result from the same contractual relationship.

7. Retention of title
Until full payment the delivered Goods in the seller's property will remain.

8. Defects warranty and guarantee
8.1. The warranty is determined according to statutory regulations.
8.2. The warranty period for the Goods supplied by the seller only if this has been expressly stated. Customers will be informed about the warranty conditions prior to the initiation of the order process.

9. Liability
9.1. For a liability of the seller for damages other statutory eligibility requirements shall apply without prejudice to the following exclusions and limitations of Liability.
9.2. The seller is fully liable, to the extent that the cause of damage is based on intent or gross negligence.
9.3. Furthermore, the seller shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardises the achievement of the contractual purpose, or for the breach of duties whose fulfilment makes the proper execution of the contract possible at all and on whose compliance the customer regularly trusts. In this case, the seller is only liable for the foreseeable, contract-typical damage. The seller is not liable for the slightly negligent breach other than mentioned in the preceding sentences obligations.
9.4. The foregoing limitations of liability shall not apply to injury of life, body and health, for a defect after Assumption of a guarantee for the quality of the product, and in the case of fraudulently concealed defects. Liability under the product liability law remains unaffected.
9.5. To the extent that the seller's liability is excluded or limited, this shall also apply for the personal liability of employees, representatives and agents.

10. Storage of the contract text
10.1. The customer can print the text of the contract before submitting the order to the seller, by using in the last step of the order and the print function of his browser.
10.2. The seller sends the customer an order confirmation with all order data to the specified E-Mail address. With the confirmation of the order, the customer also receives a copy of the terms and conditions including cancellation policy and the Instructions about shipping and terms of delivery and payment. If you should have registered in our Shop, you can view in your profile area of your orders. In addition, we store the text of the Treaty, make it, however, the Internet is not accessible.

11. Privacy
11.1. The seller will process the customer's personal data for appropriate purposes and in accordance with the statutory provisions.
11.2. For the purpose of ordering Goods specified personal data (such as Name, E-Mail address, address, payment data) to be used by the seller for the fulfillment of the contract. These data will be treated confidentially and not disclosed to third parties not involved in the ordering, delivery and payment process.
11.3. The customer has the right to get information free of charge about the personal data stored by the seller about him. In addition, he has the right to correction of incorrect data, blocking and deletion of his personal data, insofar as no statutory retention obligations.
11.4. For more information about the type, scope, location and purpose of the collection, processing and use of personal data required by the seller are to be found in the privacy policy.

12. Place Of Jurisdiction, Applicable Law, Contract Language
12.1. Place of jurisdiction and place of performance is the registered office of the seller, if the customer is a merchant, a legal entity of public Law or a public-law special Fund.
12.2. The contract language is German.